FAQs

Have Questions?

We’ve Got Answers.

We know selling or getting an estimate for your car can feel complicated, so we’ve put together some of the most common questions people ask us. From how fast you’ll get your estimate to what happens next, our FAQ section makes the process clear and simple. If you don’t find your answer here, our team is always ready to help.

1. How does the car estimate process work?

Simply upload clear photos of your car, and one of our agents will review them. Within minutes, you’ll receive an estimate based on your vehicle’s make, model, year, mileage, and condition.

2. How long does it take to get an estimate?

You’ll usually receive an estimate from our agents within minutes during business hours.

3. What types of cars do we accept?

We accept most makes and models, including sedans, SUVs, trucks, and luxury vehicles. If your car is older or has special conditions, our agent will still review it.

5. Do you buy financed or leased cars?

Yes, we can work with financed or leased vehicles. Our agent will help you understand the payoff process.

4. How accurate are the estimates?

Our estimates are based on real-time market data and professional agent review. Accuracy improves with clear photos and full details of your car.

6. What if I don’t agree with the estimate?

There’s no obligation. If the estimate doesn’t meet your expectations, you’re free to walk away.